Appointment Requesting
- Sign into your Patient Portal account (if you are not already registered, you will need to sign up).
- In the upper right-hand corner, select “Messages.”
- Select “Compose Message.”
- For message type, select “Appointments and Scheduling.”
- Select the provider, location, time of day, and days of the week.
- Fill in the subject line and provide additional information about your reason for scheduling an appointment.
- Select “Send.”
*Please note: You are not able to use the “Find Appointments” feature on the Patient Portal dashboard to schedule an appointment with our office. You can only request an appointment by sending us a message directly, and a representative will contact you to finish setting up your appointment.
Patient Appointment
At The Bone & Joint Center, your needs are our highest concern. We understand how important it is for you to be seen in a timely manner. For this reason, we make every effort to accommodate appointment requests via a convenient online request form.
Request an Appointment
Emergencies
If you have a serious medical problem and are seen in the emergency room, the hospital emergency room doctors are well-trained and able to perform appropriate initial care. They will make a referral to The Bone & Joint Center's office for follow-up care if you choose a specialist in our practice. If the orthopaedic injury is complicated or severe, we are available and will respond to the emergency room doctor’s request.
If you are in need of immediate medical assistance, please call 911. If you need immediate assistance by our staff, please do call our office at (518) 489-2666.
Office Hours:
Monday through Friday from 8:00 a.m. to 5:00 p.m.
To schedule an appointment, please call (518) 489-2666.
If you are suffering from an acute orthopaedic injury or condition and need immediate treatment, you may visit our Orthopaedic Urgent Care.
After-Hours Information
At The Bone & Joint Center, our doctors are available 24 hours a day, 7 days a week. If you need to reach one of the The Bone & Joint Center doctors on weekends or after regular office hours, please feel free to call our main number at (518) 489-2666. Our answering service will contact the on-call doctor, and he will return your call.
Please note, calls after office hours and on weekends should be reserved only for real emergencies and not for routine questions or medication prescription refills.
Prescriptions & Refills
New prescriptions and refills are only issued during our normal business hours, 8:00 a.m. to 5:00 p.m., Monday through Friday. You can request a prescription by calling (518) 489-2666. Please allow up to two business days to process your request on weekdays, and up to three business days on weekends. You may be required to have an office visit with your provider for narcotic requests. The Bone & Joint Center will not refill or prescribe pain medication after business hours. This policy is dictated by state government policies.